Havelock, United States
1301 A, E Main St
N/A
+12524441399
After reading through the views I wanted to add my own experience. I know they have overhead, expenses, etc, but I find it telling so many people mention the money aspect. They seem to have a set price of around 600 no matter what you go there for. I took my dog for an eye injury and she was back there all of 30 minutes, sent home with an antibiotic and it was just over 600 and they made it clear payment due up front. And to add insult to the money issue my dog was misdiagnosed. Yes, she had a scratch on her eye, but she also had trauma induced glaucoma that went untreated from Sat morning until Monday afternoon. Why was the pressure in her eye not checked when she had obvious signs of swelling? She should have been given drops to treat the swelling and pain. So she was in pain for 2 days and her eye was irreversibly damaged. Charge me 600 if you are competent and actually help me and I won't complain about it. But charge that much and not do anything helpful and I will tell everyone I meet. Sadly I know of others who had similar experiences and all charged the same thing and misdiagnosed.
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Their care for Miss Candy was awesome..Made her passing easier for us since we had her for 19 loving years..You never want to loose them..Thank you for sweet card afterwards..
Had to (unfortunately) make two visits to the Pet Hospital within a week, including Thanksgiving Eve. Their service was professional, consistent and competent. They provided us with good information to make the necessary decisions. Appreciated their caring and attentive approach. They are often very busy, but juggle priorities as needed.
We had to take our sweet lab Chloe in over the weekend and have her put to sleep because she couldn't get up or walk anymore and was in a lot of pain. Everyone there was so sweet and caring and even gave her some donut holes with peanut butter for a final treat. We loved that they gave us a clay pawprint with her name on it to remember her by too. Thank you so much for making out last moments with our sweet girl special.
This was a very difficult day for our family, as we had to say goodbye to our beloved furbaby TJ, and to give him release from the very hateful disease of cancer and infection. The doctor and staff were very caring and gave us plenty of time to say goodbye to him. The doctor and staff even sent a card to us, which I honestly don't think most places do that and totally surprised me. It just added another phase of their caring nature to what they had already displayed in our time of grief. If I had to recommend a place to go when you get to that point, then I would highly recommend them and in any emergency that should crop up when your regular vet is closed. I miss this little guy every day but am happy that we were able to give him a peaceful exit from this world.
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