Emerson, United States
70 Kinderkamack Rd #101
N/A
+12014838490
We hold BrightStar in high reward and wholeheartedly recommend them. The team at BrightStar went above and beyond in assisting and guiding our family as we struggled with providing at-home care for our mother. Every aide who came to our home was always professional, responsible and well trained. We are so thankful that we were able to partner with BrightStar as they provided care for our mother and piece of mind for each of us. Patty Paul
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We couldn't have asked for a more caring, compassionate agency to work with than BrightStar. Patricia and her staff were absolutely amazing - jumping in to help and adjusting to our needs beautifully. During a very difficult time, they were there for our family. We wouldn't hesitate to recommend them.
My older sister lives in New Jersey. I am her only family and I live in California. Five years ago when she broke her hip I discovered BrightStar and they have been my lifeline to my sister ever since. Five years of loving care. BrightStar is an amazing resource and they really go above and beyond all expectations. BrightStar has been my \on-the-ground\ substitute family from birthday cupcakes to finding just the right assistive living facility. Even though I am 3000 miles away, I have a feeling of security and confidence that there is someone looking after my sister. I would give them 10 stars if I could.
So since there was a response on here from the owner I will inform this is not my fiancé I only used this due to me not having a google account I am not a disgruntled employee because I made great money at Brightstar. I worked in HR and the clinical side so the truth is the truth I state facts not feelings 1.They are not compliant with state laws the laws of board of health or joint commission 2.The owner has no clue and will lie to your face about all the services they offer Ex. The nurse are not properly vetted or trained or have follow up on skills until there was a complaint 3. Almost every aide is not CPR certified you hire them without can't afford to properly host the classes that you promised upon hire. If they lie on the day of service ask to see proof for your aide there. They have put into people homes before their background checks and reference come back because they are so desperate for employees. 4. The owner who had no medical experience makes up the rules. Be afraid of this place do not be blinded by the fake promises. 5. Your aides that have been there for many years are slim to none in the past few years. 6. We know the truth as to why I QUIT WAS NEVER FIRED ON THE CONTRARY ASK TO STAY. Because as an oath as a nurse I believe in helping people being honest with people and being a good person. Those qualities and standards are not upheld in this particular Bright Star. 7. FYI I have personally seen the owner have the college intern calls her friends who are clients and ask them to write reviews and go to the extent of going to their homes to do it for them. so don't trust all the reviews here So I too wish you luck in your endeavors and business and hope that you learned something from your DON of 5 years your office manager of 5years and your Recruiter/LPN of 2 years all quitting within a 5 month time span even though we made above average salary should say something for you to wake up. Take care
An efficient team of management, staff and caregivers that work with you and for you when life calls for assistance.
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