Emerson, United States
590 Old Hook Rd
N/A
+1 2019869009
Wheelchair-accessible entrance
This is a wonderful place! The Residents enjoy living here and have great relationships with the staff. The staff is very caring and respectful of the needs of the residents. The public areas are clean and in good repair. There is an uplifted feeling as soon as you enter. I would highly recommend this assisted living to anyone who is looking.
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I'm a relative & POA for a two year resident of Brookdale Emerson who transitioned from assisted living to memory care. Our family had some concerns and the team provided both a temporary solution and then worked quickly to meet our long-term needs. They even moved furniture and personal items from the old room to the new one.
If you want to kiss your love ones good bye forever send them to Brookdale assisted living. Have Ulga (The Witch) “Take care of her” the worst nurse I have ever seen. Your love one will die right in your arms with no hope of living if you send them here. AWFUL ESTABLISHMENT I DO NOT RECCOMEND THIS PLACE TO ANYONE. If there was an option to give them no stars as a review I would.
In response to the previous review. This is Olga not \Ulga.\ As I can see the person who wrote the review cannot even spell, so I assume that it is an employee that I have terminated due to their lack of skills. In addition, I have not been with Brookdale of Emerson since 4/24/2019 which makes it longer than your post of 3 weeks. Brookdale of Emerson provides great care to their residents. They provide excellent services to their families. So in response to the nasty review, this is simply not fair to Brookdale of Emerson to slander them that way, because you did not get your way! Just a suggestion if you have a problem with one person DO NOT slander a whole community that does nothing but go above and beyond with their care! Sincerely previous employee OLGA not ULGA Romaine!
Great facility with wonderful care - recommend.
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