Emerson, United States
70 Linwood Ave
N/A
+1 8003232050
I needed a reputable car service to take me from northern NJ to Memorial Sloan Kettering Hospital in NYC for an operation. I checked out reviews for car services and was pleasantly surprised to find glowing reviews for Metropro. I spoke to Joe, the owner, the day before my surgery and explained that I had to be on time and that I was in a lot of pain so the ride had to be smooth. Joe assured me this was entirely possible. Terry, the driver, showed up almost 15 minutes before the scheduled arrival time and called as well to confirm his arrival. He was professional, courteous and an excellent driver. He made the ride pleasurable and comfortable and we even arrived 15 minutes ahead of schedule, despite the heavy traffic we encountered on the FDR Drive! After such a pleasant experience to the hospital, I knew I wanted to use Metropro again for the ride back home the next day. The hospital could not give me an exact discharge time, but I called Joe anyway and explained the situation. He was so understanding and said that I should call back when I was ready and he would make sure to accommodate me. Joe actually wound up coming himself to take me home!! We made it home quickly and Joe was an excellent driver. He made the ride so pleasant and smooth that I had no discomfort at all. Joe exemplifies what great customer service is and I heartily endorse Metropro as a premier car service. I will use Metropro for my post op visits as well. Thank you, Joe and Terry!
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The driver was on time, very professional, help me with my luggage and with my mom.
I have been traveling for business for over a decade, and have tried many car service companies over the years. I often drive myself to the airport because sometimes it's just not worth the hassle and stress. But MetroPro is soooo different. It's hands-down the best service I have ever used - reliable, PROFESSIONAL, clean non-smoking cars, courteous drivers who drive respectfully, and very reasonable rates. I recommend them to friends and family often, and can't see myself ever using anything else.
I recently used Metropro Limo for a return trip from the airport at the suggestion of one of my coworkers. I’ve never needed a car service in the past so I was a little nervous about the whole situation since I wouldn’t have a friend or family member waiting for me at the airport. I worked with Joe to get my pick up scheduled and he couldn’t have been friendlier or more accommodating. If that didn’t already put me at ease, when I landed in NY I had already been contacted by my driver to let me know he was waiting patiently for me. Julio was also very friendly and helpful. Knowing that I was born and raised in the area and that I usually do drive myself more often than not, Julio asked my opinion and which route of the several that we could take, I would prefer. Julio even asked my preference on music. I thought that was considerate and a very nice touch. I would HIGHLY recommend Metropro Limo for all of your transportation needs! They are a local business that definitely sets themselves apart from the competition. From now on, I will leave it to the Pros! ;)
I've been consistently using Metropro Limo for the last 3 years and could not be happier with their services. All the drivers are friendly, courteous, and most importantly...arrive early! A
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