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Lehigh Valley Acura

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Emmaus, United States

lehighvalleyacura.com
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Lehigh Valley Acura Reviews | Rating 4.6 out of 5 stars (4 reviews)

Lehigh Valley Acura is located in Emmaus, United States on 333 State Ave. Lehigh Valley Acura is rated 4.6 out of 5 in the category acura dealercar accessories storecar dealercar finance and loan companycar leasing servicecar manufacturermotor vehicle dealertruck dealerused car dealerused truck dealer in United States.

Address

333 State Ave

Phone

+1 6109676500

Service options

In-store shopping

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Car washOil changeRepair services

Open hours

...
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L

Larry Erickson

Eric Goodwine (service advisor), is courteous, proficient, and professional. Eric is an asset to Vinart, and could be “tapped “ for his integrity and transparency in dealing with clientele. My service experience followed a less than pleasant experience with Acura Roadside Assistance. Eric actually placed me at ease.

D

Devin Dancho

If I could give negative stars, I would. I took my car for diagnostics and dealt with Tom. I told him that I was going to be going to work, and that he needed to contact the other phone number on my account when my car was ready. About an hour later I got a call from the dealership, and I had to step out of work to take it. They were just calling to let me know that the noise in my car that I was hearing was nothing at all, just a few leaves that pressed up against something and it was rattling. Tom then proceeded to list off over 600 worth of services that “I needed done”. After politely declining, I asked for my total. It was around 40. Fast forward about 2 hours and I get a call from the dealership, yet again. After answering, I asked them to please stop calling my number and to get ahold of the other contact on my account. Tom apologized, and then let me know that my car was done, and my total was about 600. He blatantly disregarded what I had told him earlier, about both not calling me and not servicing anything on my car. When confronted, Tom proceeded call me a liar and tell me that I was wrong and that I gave him the okay to do it. He was extremely obnoxious and rude. I’m very disappointed with my experience, and I will never be returning to Lehigh Valley Hyundai. *UPDATED* After dealing with Gary Lee directly, the issues have been resolved. He was very accommodating and understanding.

R

Robert Beach

My wife and I are the proud new owners of a 2020 RDX. We are so grateful for the incredible and knowledgeable salesman we worked with- NICK MARTIN. He really made our experience enjoyable and answered each and every one of our questions. At Lehigh Valley Acura they had the exact model vehicle we requested and have fine tuned it to our exact specifications. We look forward to coming back to Acura for many years to come with the guarantee of great service and excellent customer care. Thank you!

G

Goodas4JA

Fast, friendly and very professional. While my vechile was being serviced I enjoyed a cup of tea. The process was not rushed and all staff members were very cuteous.

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