Endwell, United States
3114 E Main St
N/A
+1 6077540400
Cannot believe the miracle they performed on my hat (looks new!). WOW! Great to work with and very accommodating. The only place that'll touch what's important from now on. Excellent!
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I brought in clothes I shouldn't have been painting in and I didn't expect them to come back so clean. Every spot no matter how large or small was taken out. Everything looks like new. Great job by people who know their business. I will be back for sure.
Best cleaners since Cresant burned down.
I took in six blouses for cleaning. A week later I hadn't been contacted. So I dropped by. Not ready. I came in two days later and, at first. I was told the price was 63! I had asked for no special services on this cleaning, so I was shocked at the price. The clerk studied the bill and then said I was being charged for cleaning a coat as well. Since I didn't have a coat with my order, she removed the 27 charge. I paid her 36 instead. The next day I got a call from the clerk saying that I actually DID owe the 27 because it was for some kind of special service. I didn't order any special service, so I told her I wouldn't pay it. Later, I got a second call from the clerk telling me i treated her poorly and she was now going to have to pay the extra 27 herself. #1 -- Novello's should tell a customer when they will be charged extra, and #2 -- they should not make their employees pay for the company's lack of training. I will send them a check because I feel sorry for the clerk, but I will never enter their establishment again. Buyer beware!
My father owned a dry cleaning establishment in Northern California. I was practically raised there. He wasn't the only one in town...but he was known as the best! So, I'm EXTREMELY particular when it comes to having my clothes cleaned. I don't want double creases in my suit pants, and I want my shirts whiter than white, with the amount of starch \I\ want...not \well this is just how we do them.\ I've been looking for a cleaners like Novello's for 35 YEARS!! I've tried so many different places I had given up. It was purely off of a Google review that I gave them a shot. I don't care how much they charge, because I've FINALLY found an establishment that takes as much pride in their service as my father did. In the dry cleaning business, you DO get what you pay for! I'm a client for LIFE!!
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