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I contacted Energy Experts to repair my mothers heater. Being my mother lives alone I was very concerned about using a reputable company. After reading a few of Energy Experts reviews. I knew I found the right company. I submitted an inquiry via google message, Energy Experts responded very quickly and I was scheduled. Everything went great during the appointment, the technician wore a mask, gloves and shoe covers. He even asked permission to enter my mother’s home. He replaced the igniter and explained what causes it to fail and what to expect in the future. My mother is very warm and cozy now and I couldn’t be more impressed. I have already referred Energy Experts to both of my neighbors. Thanks a million guys!
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We called Energy Experts for a maintenance service on our AC unit before the heat came. When Thomas arrived, he let me know all that the service entailed and even replaced the filter for me (which I already had). Afterwards, he thoroughly described all of his findings. The unit is 16 years old and I was worried. He said it was in great working condition and he did a tune up. Our summer electric bills have been 500-700 for the last 5 years and I asked what more we could do to lower them. He did suggest we consider “smart” thermostats which we did have installed. (And there was a rebate) We received our PGE bill for the month of June. We had a house guest and there were several days over 100 degrees. I am thrilled that our bill was 250!!!!! Thank you Energy Experts for not only keeping our AC working well, but suggesting inexpensive ways to lower our electric bill!!!
Honest and educated! They were supposed to replace my unit but Brian managed to save it by fixing the wiring. Saved me thousands of dollars. Brian also had some jokes! Definitely kept their card.
My home warranty sent this company out to give a second opinion on a previous report. The technician that Energy Experts sent over refused to look at the first report or any of the parts the report called out. The technician proceeded to give his own diagnostic of the problem which was not why this company was dispatched. When questioned about giving a second opinion the technician became upset and stated he didn't need to see the first report it would only confirm what he already knew. In the end I asked technician to leave my house since it was apparent that the situation was not going to turn out well for anybody involved. I would avoid calling Energy Experts Heating and Air Inc.
Great guy's!! Top notch customer service!! This company is very professional and shows up on time when they're supposed to. As well as really knowing there stuff they are just great people. I highly recommend them if you're looking to get your HVAC unit replaced...
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