Enfield, United Kingdom
5-6 Savoy Parade
$$
+44 2083644261
N/A
DeliveryTakeawayDine-in
Gender-neutral toilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Very good staff with a small understanding of ASD. Some of their recipes could do with improvement, my son loves their oreo ice cream
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We have been to Enfield creams twice. The first time the burrito me and my partner had was so so dry. We ordered a particular milkshake and what arrived was far from it. We made the waitress aware and was told “that was what you ordered?”. Slightly rude and was made uncomfortable. Nevertheless, we returned this evening and can confirm it will be our last. We received our waffle before a drinks (the waffle was very nice) and we then received our two milkshakes which were a Creams Nutella and a M&M chocolate milkshake. The menu clearly stated that the M&M’s aren’t peanut. This was horribly wrong and we ended up with the most foul tasting peanut tasting drink. Me and my partner had to take a couple sips to make sure we were tasting it right. We asked the waitress if they perhaps used the wrong M&M’s, used a blender with peanuts in or whether they put a peanut flavouring in. She went and checked and confirmed it was normal M&M’s. We asked her to taste it, and for her best interest, she politely declined. Overall, waste of money and one to avoid.
Excellent service,very friendly staff members. Lovely place to treat the kids or just to grab your favourite dessert
Yesterday my two friends and I had a sit down dessert. Both of them being vegetarian/vegan it did not give us much choice on the qr code to make adjustments to our orders. It's was a let down where I had to go up and order. I clearly stated to a member of staff that I wanted a vegan chocolate cookie dough and I'm sitting at my table time going by.....no sign of the vegan chocolate cookie dough. I was so angry because there was a miscommunication and I honestly felt bad after as if it was not clear. Eventually I got my order and not only that, it turned out they didn't have the bubble tea I asked for. Unfortunately they didn't have the raspberry flavour but got me the blueberry one. I'm sorry! They could have asked me if I wanted an alternative, what if I didn't want to blueberry.... But I didn't bother to decline and drank it anyway. The foods are nice but the customer service is the worst. I will never be visiting Creams Enfield again. It was not a great experience.
Best waffles hands down! My family’s favourite. Our kids love it and by now we have tried everything on the menu.
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