Enfield, United States
100 Bright Meadow Blvd
N/A
+18605621000
Chelsea Call Center Specialist Workplace Solutions She is the Greatest. She really to her time with me. She was the best!! She needs a raise. More money for good people that really cares
like
I am 70 years old and it is now time for me to begin required withdrawals from my account. I had a terrible experience with Mass Mass Mutual and was not successful withdrawing only 3,000. 1. I wrote an email (didn't hear back for weeks) 2. Finally heard back and was told to call 3. I called, (on hold for 12 minutes) 4. Person answered and asked for all my information again which I had already given the machine (and then she put me on hold again) 5. I was told I had to do it in writing after 10 minutes of holding and talking. 6. I was told I could not withdraw the money unless my company plan administrator approved! (This is a required withdrawal because of my age.) 7. I work remotely and this so called plan administrator lives in New York City, thousands of miles away. 8. She said I could ask my plan administrators if they would be willing to approve through email 9. I hung up
Worst costumer service I have experienced. Not as bad as their operators though. They could not have been more rude.
Great place to work or do business.
Deli
The best companies in the category 'Deli'