Enfield, United Kingdom
68 Silver St
N/A
+44 2083634156
Toilets
Wheelchair-accessible toilet
Since we moved the house and had to change our previous Surgery to White Lodge we were very happy with everything until our kids needed immunisation. The records have disappeared somewhere.. I started to receive the texts my kids missing some immunisations. When it comes to the appointments the receptionist not even able to help while checking our child's records. All nurses on holiday I been told . Very disappointed and looking to change...
like
Great service. Filled in simple online form requesting a call back which I received the next day. Had a phone consultation, provided some more info and was referred. The next day I received an hospital appointment letter for an appointment in less than two weeks. Initial contact to hospital appointment was 10 working days. Fantastic, safe , fast & no visit required.
Our family were cared for by White Lodge Surgery for many years. The admin/reception team have always been firm but fare & understanding, asking the relevant questions to get you to see to correct person. The Dr's fixed us when we were broken & if they couldn't then we were referred to someone who could. Although no one likes to go to the Dr's when we went to White Lodge we new we would have the care we needed by a friendly team who cared. Thank You All & Well Done xx
All I can say is wow how wonderful the practice have been at helping my Mum and how easy they have made it for me too. I have to do alot remotely at present but they have made is so easy and have made my Mum feel at ease and treated with total respect.
Have nothing but good and positive things to say about this practice. The Staff have been helpful and efficient and the Doctor's have phoned me within the day. Full marks to the team at Whitelodge during a very difficult time.
This GP is a joke!!! Can never get an appointment! I've called up every day, once in the for the morning appointments and in the afternoon at 2pm! Regret moving to this GP!!! Useless and a waste of time!!! Don't join them! Even their website is a waste of time
Just been for my flu jab staff were very friendly - appointment was on time quick and pain free Face masks Hand gel Social distancing
They are not helping patients and they really don't care. Especially through the telephone they were acting cruelly without any kind of humanity. Even when you have proper appointment they are not acting as doctors at all. So low performance. not recommended.
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