Englewood, United States
135 S Dean St
N/A
+12012276550
Not a welcoming face in the bunch sales, service or parts. Been at it's current location for years. Ownership, I believe Bob, has not put money back into the American car dealership in years. No parking for sales, No parking for parks a single entrance for service that you can sit and wait for an eternity until someone opens the service door. Extremely difficult to just get your car into service. The service writers are sitting at messy desks on the new car showroom floor. No one greets you and there is no order to dropping off your car. I was having work done outside of the warranty and when finally presented with an estimate I was floored by the price. I've purchased 3 cars from Town Motors in the past and will never purchase a car from them again. After experiencing their sales and service department currently and the dealership has the gall to over charge for service. I immediately took my car over to Good Year service in Englewood and saved 35% over the Town estimate. The work was done quickly in a professional manner. Town just does not give back to the customer.
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Excellent experience. Spent weeks searching for a specific truck and found it here at the RIGHT price. Drove an hour and a half and would do it again! Worked with the manager, Bob, and salesman, Larry. They were both very attentive and made the deal happen. I would highly recommend giving them a call or checking out their website. You won't be disappointed!!
We just picked up a new Lincoln MKZ for my Mom, Rolf Hansen was our sales rep. Rolf is a gentleman and a terrific sales person he was understanding of what we wanted and listened carefully. He wasn't pushy and directed us to a vehicle that we described and bought. The whole process was simple, no pressure and worked within her budget with no surprises. I would recommend anyone to Rolf and the team at Town Lincoln, Thank you Rolf for a pleasant experience
We worked with Quentin and Charlie and both were great in terms of professionalism, salesmanship, and the desire to learn our collective wants and needs for our new vehicle. The entire car leasing process took a week from the time we test drove the car to the time we picked up the vehicle to bring home - primarily because we were an easy sale. The only one slight drawback was that the printer in the lease signing office was not working the day we went to pick up the car (2017 MKC) and so we had to make a separate date to go back (35 minutes from where we live) to sign the rest of the paperwork. We did receive all weather mats as consolation, so no harm done. Thanks!
My entire interaction with Sales Consultant Rolf Hansen was extremely pleasant and made it a very enjoyable buying experience. Rolf did a superb job explaining all the products and options available that would meet my needs and NEVER hurried or pressured me at all. I would and will recommend Sales Consultant Rolf Hansen to others. I love my MKC !!! Thank you very much.
I must say originally I was extremely unhappy with the service provided by Town Motors Lincoln. But they were extremely helpful in making everything right once hearing about the issues I had in the past with the service dept. What they did to service and fix my vehicle was above and beyond. Special thanks to Tony Martin and Jeff Couch for handling my account and making sure every little thing was taken cared of. Jeff was on top of everything and gave me a play by play the whole way through. My truck was in for service for a few weeks but with constant communication I was very comfortable knowing I would be taken cared of and get my car back completely fixed and serviced properly. There is no doubt in my mind that they have improved their service dept and will always make sure to take care of my account along with other customers. Way to go guys. Thank you again! Nick Tordella
Everyone is very professional and so willing to help with any car problem that I could possibly have. My service professional is Woody and he acknowledges me with a smile and makes me feel that I am an important customer at the dealership.
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