Hilliard, United States
3615 Fishinger Blvd
N/A
+16142246421
I’ve been here twice getting tested for Covid. Both times, the Staff was very friendly and made me feel at ease. Setting up an appointment online was easy and straight forward! Would recommend this place to anyone. I was in and out in a jiffy with fast results!
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Made in an appointment through their easy to use website. Was seen promptly. Their procedures during the pandemic were efficient and keeping the staff safe - as well as making the clients safe, as well. Whether the ability to complete paperwork in advance, the way exam rooms are set up or general efficiency, it’s a great system. The staff was great about answering questions and went the extra mile to work with some allergies to medication I have. So grateful they are close by for evening hours or if my doctor’s schedule is full. Would highly recommend!
I was able to make my appointment same day and check in online once I got to the parking lot so it was very convenient! They even sent me text updates along the way to keep me informed when they ran a little late. Once I was called in there was no wait at all and my appointment went quick and everyone was really friendly! It was very clean and nice inside too. I would certainly go back if needed!
Let me preface this by saying there was a snowstorm happening and the staff probably was hoping to close so they could go home early. I arrived with an unexplained abdominal pain. I walked up to the window and the receptionist looked at me blankly. Being in considerable pain, I fumbled my words but managed to asked her what information she needed. She started to look irritated and said \Well... who are you here to see?\ I explained wanting to see someone about the pain and too see if it is serious, but from her facial expression and body language I got the feeling I still wasn't giving her the info she actually needed and she wasn't really listening to what I was saying. She then asked for me insurance information. The whole interaction was awkward and left me feeling very unwelcome. Maybe she was having a bad day or something. However, the other staff were really great! They genuinely listened, cared, and walked me through my options for what to do next in addressing my symptoms. Regardless of the awkwardness at reception, I highly recommend this place.
Fast and efficient experience in getting my Covid-19 testing for travel. The staff was professional, compassionate and friendly. The urgent care itself was clean and modern. I certainly be back for my healthcare needs!
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