Enniskillen, United Kingdom
26 Shore Rd
$$
+44 2866326208
N/A
Outdoor seatingDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeHealthy optionsKids' menuQuick biteSmall platesVegetarian options
I never leave reviews bit I felt that on this occasion fore-waring was warranted. I feel very generous leaving a one star review after my experience but there was no option for zero or half stars. If reviewing staff attitude alone this place would be in minus territory. The staff were both incompetent and rude, and unapologetic about it. I had to stand at entrance and wait 15 minutes to be seated in a cafe with only 2 small groups in it. A further half hour elapsed, during which 5 other groups were seated and had their orders collected before my group of 4. When I flagged down staff to place an order I received not so much as an apology and was told I was wrong and hadn't been here as long. During this time 2 of the later groups were served their food and I was told I could be waiting a while as they were now busy. My wife ordered ice-cream and was told her flavours were not available and to order differently, which she did. Whilst waiting for our order we checked the ice cream stand and all flavours were present. When asked if the order could be amended we were again told we were wrong, the ice cream was unavailable, and that the waitress has checked. The food was exceptionally good and the only redemptive feature of the experience, but honestly, not worth the hassel. If the company didn't want my money they just had to say so. I would advise management to review their staff if they want their business to survive. Here's a photo of an empty table. You'll be looking at it for a while, as well as the food when it arrived an hour and a half later.
like
The lady serving couldn't understand us. There were three of us. I wanted something gluten free. She kept on saying \ gluten free coffee\. She asked was that it. I said that's me. She walked off and ignored my colleagues. I had to call her back. She wanted to know were we together. We were sitting together. I give up
Very poor service despite not being busy at all. Staff running around like headless chickens. Desert was below average.
A clean cafe with hand sanitiser at the door. The staff were not particularly welcoming. The young guy serving us was fairly curt in telling us they don't serve breakfast on Sundays at all - no explanation given. This was a shame as their breakfast options looked quite good and it was well before their usual midday cut-off for serving these items. We were hungry so stayed anyway and had to make do with the lunch menu to start our day. 30 minutes later we see another table being served breakfast! Go figure. Also, they ask you to pay up front after ordering even when you're sitting in. The food itself was basic but hot, it's the service that's really disappointing.
Lovely little spot for breakfast or lunch. Can get busy so be prepared to queue but it is really worth it. Breakfast was all great, fantastic selection of healthy options as well as some amazing fresh, homemade cakes. Lunch menu caters for everyone and includes hot food as well as lovely sandwiches and wraps. Don’t leave without getting some ice cream- best around!
Deli
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