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AT&T Store

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Enola, United States

att.com
Cell phone store· Telecommunications service provider· Cell phone accessory store

AT&T Store Reviews | Rating 4.7 out of 5 stars (8 reviews)

AT&T Store is located in Enola, United States on 4515 Valley Rd Suite C. AT&T Store is rated 4.7 out of 5 in the category cell phone store in United States.

Address

4515 Valley Rd Suite C

Price range

$$

Phone

+1 7177323037

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Amber Murdorf

I went in to get my daughter a line on our plan and the guy there was amazing! He helped me out and noticed I was paying too much on an outdated plan and saved me some money! Can’t beat that! Thanks!

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Viki Miller

My family and I switched from Verizon to AT&T on May 6th. We switched 4 lines. The associate in Carlisle was very kind and handled our transaction efficiently. However, we left with 2 phones that night and the other 2 needed to be ordered. My husband received his phone 3 days later, and mi e was set to arrive on the 11th. Well, the 11th came and went and the delivery on phone was pushed back to June 6th. Realizing that I could not wait that long, I chatted with customer service and they told me which stores locally had my phone. They told me to stop in and explain what was going on. The store associate would be able to cancel the order, and get me a new phone in store. They should be able to get everything changed over and I would be able to leave the store that night with a new phone. Since I was going to be in Harrisburg that Friday, I planned to stop at the Johnstown Rd store. When I arrived at the store the Associate Steve told me that there was nothing he could do to help me in store, and I would have to contact customer service to have the pending order cancelled. I informed him that I did contact customer service and they told me to come to.the store and it could be handled. He told me he was sorry and that there was really nothing he could do to help me. So I left. That Saturday my husband and I went into the Enola store. We explained to the young man what was happening. He asked if we would mind waiting to speak to Andre because he himself was new and Andre was the manager. We said that was fine. When Andre was done helping his customers, he came to assist us. We again explained the situation. 1 phone call later, and about 45 minutes of his time and we left the store happy and with a new phone in hand!!! Andre will now be my go to person if I have any questions or issues our devices. His customer service is amazing and should be recognized by AT&T.

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Arthur Rhodes IV

The manager andre was the most helpful person I ever encountered when it came to phone set up. Very informative and all around solid guy.

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Andrew Zelinski

Israel is one of the most personable, positive, funny, enthusiastic customer service reps that I have ever encountered. He has the ability to connect with just about anyone. I witnessed this not only for myself, but also as he dealt with other customers, making them feel equally at ease. He is the kind of representative that makes me feel like going back to the store again and again. Give the guy a raise please! He deserves it! Andy from Camp Hill, Pennsylvania.

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Matthew Ayers

Stopped in to get a new phone today because mine wouldn’t charge. Cody was very helpful, informative, and knowledgeable with any questions I had. The store was busy and both employees were doing everything they could to help everyone in a timely yet professional manner. Offered me extras like phone, storage, screen protector, case, etc. Some I needed some I didn’t, but never pushed or tried to keep selling me anything I didn’t want. Overall very happy with my experience there today.

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Michelle Kaiser

Employees are great and super friendly. Didn’t take a lot of time to get what I needed done. They offered up sales but weren’t pushy like with most places. Good inventory. Highly recommend!

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Christopher Adams

Israel provided one of the best customer service experiences I have ever had. He was laid back, personable, knowledgeable and polite. If you go to ATT Enola, ask for him by name!

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Thomas Dempsey

Israel was great. Very knowledgeable and great at costumer service. Gave me options, and was able to guide me as to what was best for me. Thanks again for all the help.

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