Epping, United Kingdom
2nd Floor, 227 High St
N/A
+44 1992560099
Always There have been looking after my grandfather for two years, and are absolutely amazing. This year especially as I live abroad and haven't been able to come over and see him, they've kept me updated and whenever I speak to him he's only got lovely things to say. I wouldn't want any other company looking after him.
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My dear mother received Live-in Care from Always There for nearly 12 months. She passed away recently but my family will be forever grateful to Jennifer and her lovely Carers. When we decided to take on a live-in carer we were apprehensive at first but after meeting Emily we knew we had made the right decision. Not only did she bend over backwards to help our mother but she was so well matched that we felt like she was part of our family. The only hardship we experienced was saying goodbye to her. I would recommend this company to anybody who find themselves in a similar situation. We thank you again for your kindness, understanding and support at such a challenging time
Best company I have ever worked for! Could not recommend more. It was my decision to leave to start a new venture and the owner / team could not have been more supportive. From being part of the team I know how well the staff look after each other and their clients - they truly do go over and beyond.
I have used the services of Always There Domiciliary Care for the last 4 months now as a live-in client. Jennifer came to my house that I have lived in for the past 50 years with my husband. Since my husband was diagnosed with Parkinson's disease 3 years ago, it was and remains very important to us that he is able to stay in our house and receive the care he needs. Our carer's a lovely lady who is extremely professional and kind. My children and grand-children treat her like part of the family and we truly do not know what we would have done without her. The Staff at Always There Domiciliary Care have gone above and beyond to ensure that the care my husband receives is top quality and we can't thank them enough!
Would not recommend working with this company. Unscrupulous and untrustworthy. The owner will be good with the clients but really bad to the staff, paying them late and then not paying them their final month's salary when they leave. The owner will also give out bad references for good staff.
A very sad firm totaly not nice
Jennifer and the ladies who work in the office could not be more helpful - you receive 100% of their support every time you request anything of them. The carers have been assisting me in my own home for quite a while now and I cannot speak more highly of each of them. A specific mention to Rebecca who is the main carer who visits me, she is just phenomenal.
Tried to charge their client an extra month for no care client refused to sign ! This agency are not transparent in their dealings. I do not trust this agency
Deli
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