Epping, United Kingdom
4 Station Rd
N/A
+441992572222
All ways a good and print service
like
Deaf, rude, not qualified receptionist.
These guys really helped me out, when another cab firm turned me down. They are now for me the best in town! and give the best service from Epping to Loughton. Excellent service from the very kind understanding person who booked in the ride to the driver of the very smart cab. The price was very reasonable. Thank you.
This place used to be so good, calls used to be taken quickly and taxis used to be on time sometimes earlier. Now it’s nothing like that, it’s so slow service now calls will just ring and ring and no one will answer and I’ll get told it will be 10 minutes only to turn out I’d wait 20 minutes sometimes nearly a whole hour! I remember i had an appointment i needed to go too and I rang this taxi service up hoping I could rely on them to get me there on time but no I was told 5 minutes to then wait 10, 20 and 30 I missed my appointment, but I’m bloody lucky even though I missed it they still saw me. I’m so disappointed with elite taxis it was a very good taxi service at the time but now it’s gone downhill since then. Me myself will not be using this taxi service ever again!
Phoned for emergency lift for pet to vets. Stated in call that it was to transport an animal. First taxi arrived and said 'no' to pet. Rang operator who sent second taxi who also said 'no' when they turned up. Ended up having to ask a neighbour for help and a lift
Been using them for a while now after getting ticked off with the station lot, and they've actually been okay. I like all but one of the drivers, the drivers are from a small regular pool, and I get a consistent price unlike the lot at the station that seemed to pick a price from a hat (8-11 how does that work if it's always the same mileage?). Sometimes a wait, but it's small wait of 5-15 mins, which is a damn sight better than an hour or more. Didn't intend to write a review, but I'd lost my wallet the other night, and the driver told me since I was regular it wasn't a problem, and drop the money in the office, or give it to him next time. Which deserved a good review. Good little firm.
Won’t use again. It is now another time I have been told taxi was on its way and in 5 and had to wait for 20 minutes. Could/should have used the Lawlors - at least they come when they say they do. No word of apology either.
Wouldn't even give one star. Family have used this taxi service for years. But in recent months the drivers have been overcharging for journies, giving incorrect change and behaving in a rude manner with appalling customer service. Especially one driver. late for booked appointments also. We will not use the service any longer, which is a shame as used to trust it.
Deli
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