Epping, United Kingdom
Station
N/A
+44 1992577888
Driver turned up in time and felt safe
like
So after much poking and investigating it's become apparent that the issue is not with the office staff, nor the drivers, but the management. You're told they take cards. They do. However not all drivers have machines. The office does. The app does, but 'we take cards' is a misstatement. The chaotic system of collection is due to them running both app bookings and office bookings. This allows some queue jumping. Not driver fault, nor office but poor mismanagement. So apologies to all drivers and office staff I've roundly abused before, the fault seems to be with grossly inept management.
Terrible. Some drivers are nice and very professional but overall after choosing this company on monthly basis, I would never use their services again. The way the company operates is sometimes on the edge of the law (sending cars that have been cancelled, taking payments more than once and claiming them as declined). Avoid.
Very good service and was sent a confirmation on my pick up link nice drivers and on time
Very helpful. Always let you know the price before you venture out. I like the fact they text you when the car is outside. Distance no problem. Use them for every trip where I cannot drive myself. Thank you for polite and communicative drivers.
Deli
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