Epping, United Kingdom
283-284 High St
N/A
+441992572010
Sorry to say that the level of service appalling. Nothing seems to be organised with members of staff not knowing where to locate the prescriptions and shouting peoples personal details so everyone can hear them. It’s not somewhere that fills you with any confidence that you will get your prescription on time or correctly. It always seems to be the customers fault when there is a problem. Maybe they should look at themselves to see if they could be the issue and improve on passed experiences
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Today I had to collect my medicines from Lloyds pharmacy but I had my dog with me, couldn't leave him anywhere. I tapped on the window and one of the ladies came out and I explained that I can't get in with my dog. She immediately called one of the pharmacists and the lady came out, got my name and details and brought my medicines out within minutes. Never seen anyone kinder and more patient in my life. Thank you so much for your kindness and your help Donna. Thank you lloyds
They have a much better system in place at the moment and collecting prescriptions is much easier, the doctor sends them it to them directly and you phone first and they tell you when it will be ready to collect.
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