Epping, United Kingdom
20 High St, North Weald Bassett
N/A
+44 1992522265
Delivery
Absolutely appalling. Today 29/12/20 I spent nearly 30 min with my baby in the freezing cold weather outside. And the lady behind the counter saw me standing all that time with the baby in my arms and didn’t let in to wait. Sadly, the post office lady was rude and very unhelpful. It took a while to heat my baby’s feet and arms when we got home. In which world do we live???
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I have always had good, helpful service at this post office. I am aware of some health problems within the family which has led to the reduced hours. Please give them another chance.
Really helpful and polite.will always help you out .
Came in at 15:40 on a Wednesday, they should have been open at this time as the closing time on the royal mail website for this branch is 5pm on a Wednesday. The lady told me that they're closed and sent me away. You can't just make up your own opening and closing times without updating them on the royal mail website, that's unacceptable.
Should have updated opening times online not just a handwritten notice in the shop for when you get there. Apart from the above I’ve never had any problems and have found the service polite and competent.
Deli
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