Epsom, United Kingdom
51 Upper High St
N/A
+44 1372722422
DeliveryTakeawayDine-in
Late-night food
Two times in a row they have got my order wrong. I have used them for quite a few years but it looks like I might have to find a new kebab shop. It’s a sham as food is good but the missing ingredients spoil the meal.
like
I cannot begin to recommend the food & service. I accidentally ordered to a different address and they so kindly delivered to my new address and the food is so so so good. I really can’t recommend enough.
Telephone ordered a delivery was told it would be 55 mins (No problem considering the circumstances). When the food arrived it was cold I called the shop to make them aware of this and was told ‘never to call the shop and you give problems’ this was my first time ordering from them. The driver came back and told me I must be quiet when I was explaining the situation then took the food and left. I received a phone call 10 mins later from the shop stating that there was food missing. I then went to the shop to explain once again that the food was COLD and to pay for the food my daughter had started to eat. The guy said he’s calling the police . A customer came into the shop and was told the shop is closed (lie). I waited patiently for the police to arrive oh yes I did. I did not once swear or threaten this man. Customer service is none existent ORDER AT YOUR OWN RISK.
Chicken Donna is amazing here! Rare for places to do it outside london and they do it very well!
Order by Uber that was fast but no quality and the order was wrong call straight away say I did order wrong avoid this place I even ask to change the order and they say no so avoid this place order from them many time as I was regular customer they don't even change avoid this shop the max you can
Has always been my favourite kebab shop, the meat is excellent quality, the salad is fresh and there's good varied selection to choose from. Would highly recommend! The burgers are particularly nice:)
Always good fresh food for us, and delivered in the time they state.
Literally the most illogical and backwards service I've ever known. Apparently they will deliver your food but not ring the doorbell and because you don't answer they leave. They then refuse to redeliver or refund. They said they saw us inside!? We clearly didn't see them or we'd of opened the door. We didn't order the food and wait almost 2 hours to just not accept the delivery! Completely rediculous and quite unbelievable. Why would they not just ring the doorbell? I'm baffled.
Deli
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