Erftstadt, Germany
Carl-Benz-Ring 1
N/A
+49 6022150415
Wheelchair-accessible entrance
DPD are the most unreliable delivery service in Germany! I was supposed to receive a packet from my home country (Bulgaria). It usually takes 1 week but DPD took 2 months to deliver it and only after I submitted a complaint (the package was in Germany after 3 days according to the tracking information). I also order regularly from Amazon and whenever DPD is the delivering service I basically do not get my package on time. Recently, I ordered something with one day delivery option and it took them 5 days do deliver the item... The worst part is that they even do not ring the bell door or possibly do not even come to my address, they simply say that they attempted delivery and I was not at home. I took days off from work just to wait for important packages that they never attempted to deliver. The only option that works is to pick a delivery station like a Kiosk so they can eventually leave my order there. Otherwise they do not simply attempt delivery.
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I should take a a very important packet today and it didn't come,and there is no information where my packet is.
Just use DHL instead... it's still much better than DPD.
very bad service. the package wasn't received the driver didn't rang the bell pr leave a notification
Worst service ever! I paid extra money to get the package sooner and even though I was all day at home, I received a message that I could not get the package! Nobody rang a bell, nor called me. Poor quality and customer service!
Deli
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