Ernakulam, India
NH966A, North Kalamassery, Kalamassery
N/A
+919961410011
A perfect shop all sports under one roof. Good quality products at very competitive rates. A lot of stuff to chose from. Separate sections for each sports. Trained personnel to help us find the right product for our need. Ample parking space.. Play area. I recommend.
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The one star is for the badly managed billing section and useless store manager who even after I raised an issue saying the queue is too long and open up other billing counters acted dumb. I have attaching his id photo for your reference which he happily showed. Oh yah and the lady at the counter rated herself as excellent without asking me. That was like the limit. And luckily she missed billing my carry bag and I marked it as dis satisfied for which when she looks behind and the store manager gestures it is ok. Store:Kalamassery, Kochi. Store manager : Kalidas Prasad The person who helped me at the section was very patient and excellent. P. S: The que was double this when I was there. Ans to reply: It was pure arrogance and disregard for covid protocol.
Many people have positively commented about the products, the store, the staff and buying experience. I am in agreement with all of them. But I would like to highlight my after-purchase experience the other day. After exiting the store proudly with a brand new hybrid bicycle, I tried to load it into my vehicle (a compact SUV). I realized that the bicycle won't fit inside and I was holding on to half of the bicycle in the parking lot, wondering about the next step. Then a kind gentleman, a security guard of Decathlon, approached me -- he was collecting the shopping carts left in the parking lot. He told me not to worry. With the help of another Decathlon staff member, he loaded the bicycle effortlessly into my vehicle by cleverly lodging the front wheel of the bicycle between the front and rear seats. I thanked them and they left with a smile. For my future reference on loading the bicycle, I took the attached photo. Thank you, Decathlon!
Good collection of sports products, affordable. Ambient parking. In April, May heat will be a problem inside. Sanitizer and thermal checking is available on gate.
A decent place for all our sports needs as they advertise. Helpful staff, quality products, and a pleasant space to spend time. But long shopping will induce tiredness due to the heat and I really wish if they could sell some soft drinks or water other than energy drinks. Also, the parking space is completely under sun, if they could setup some tress work through the sides (without affecting the play area) it could be much better for our cars (Kalamassery is much hotter than before - like rest of the state).
As their tagline says all for sport, sport for all. Thats it. We can find almost everything need for sport for all age groups. Lots of collection, price ranges. Interestingly even their cheap products have sufficiently good quality. Impossible to return from a decathlon store without buying anything.
Got Btwin Riverside 520 Bought from here. Got it in offer Price. Wide Variety of Sporting Goods and Accessories. Well Trained Support Staff's. Offer Online Store Pickup Options Affordable Rates Timely Delivery Enough Parking Lot. Hassle free shopping Experience Excellent Customer Service and support. Cashless Settlements Overall Good Experience
Quality sports products and related items at very reasonable prices. Large showroom and more than adequate parking space for vehicles.
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