Esher, United Kingdom
17 The Parade, Claygate
N/A
+44 1372467373
We took a bed cover, in for washing. The bed cover was too large to be dry cleaned. Came to pick it up, to find the dye had run and the colour was totally different. The owner didn't take any responsibility, he was rude and aggressive and said we consented to having it washed. We did consent to it being washed but not damage as a consequence of negligence. We assumed that as the professionals they would treat the item and if they felt they could not do this than they should have stated this prior to contracting. There are no exemption clauses or notices at the time of contracting and i signed nothing. I would not advise or reccommend this service to anyone.
like
excellent service all the years I have lived in claygate the service is the best
Delighted with my roman blinds that have just been dry cleaned. They even unpicked the stitching (that kept the wooden poles secure) on my behalf. In my opinion they are always very helpful to try and accommodate.
Very professional really try to be helpful and friendly. Use all the time
Have used them 2-3 times, everything I received back was as it should be. Closed at the moment for holidays.
Awful dry cleaners. Damaged 3 suits and wouldn't take responsibility. Overpriced and rude unreasonable owner. Avoid.
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