Healix Automotive

Healix Automotive is rated 3 out of 5 in the category automotive. Read and write reviews about Healix Automotive. Healix Automotive is a new and exciting division within the Healix Group of Companies. Mike Webb became CEO of Healix International in 2016 bringing with him a wealth of experience of developing and delivering high quality customer services within the insurance and premium automotive sectors. Competition in today’s premium automotive market is intense. Every customer touchpoint, from the enquiry and purchasing process through to the everyday ownership experience is becoming a real differentiator when there is so much choice. Healix Automotive believes that now is an opportune time to help manufacturers and their retailers improve the customers experience through the ownership journey. Enquiries and Purchasing – We provide the human touch in a digital world. We ensure that every prospect enjoys a qualitative and informed experience from their initial enquiry and qualiflication to the knowledgeable interaction with a sales person at the Retailer. Re-engagement – We make sure that your processes work for the customer. If a prospect goes on to purchase a vehicle, we contact them to ensure they were happy with the experience. If they don’t, we need to understand why, and positively attempt to re-engage them with the brand. Proactive Support – We monitor trigger points in the ownership cycle, such as customer interactions with retailers and warranty claims to proactively identify potential areas of concern. We then manage these to prevent escalation, supporting a positive customer experience of the brand. Contact us and see how we can help your customers experience...