Esher, United Kingdom
34-38 High St
$$
+44 1372470435
N/A
Kerbside pickupNo-contact deliveryDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerBraille menuCoffeeFree water refillsHealthy optionsKids' menuLate-night foodSpiritsVegetarian optionsWine
Trying to enjoy a bank holiday Monday with the kids so ordered some pizzas from Pizza express esher, called through as pizzas arrived cold, soggy, undercooked, the worse I’ve ever seen or tasted. I called the shop and spoke to the manager who had zero empathy for what I was saying, just ranting away without offering to resolve my concerns. I tried to get a word in to explain the pizzas taste peppery, along with the fact no love or car has been given in preparation, she said she is very busy and the chefs can’t give love or care. I’m sorry if you can’t make pizza properly just don’t, the food is disgusting and we are throwing it all away in the bin. On the pizza you can clearly see pepper. My kids told me, my wife confirmed by tasting it as she hates pepper but the manager did not believe me. Just kept telling me to call Deliveroo, despite the fact they are the ones who made this horrible food. I’d give this minus 5 stars for food quality, customer service, quality and standards. Looks like a 5 year old could have made better at home. Talk about cutting corners pizza express, and using coronviris as an excuse to provide poor food. Disgusting all round. Stark contrast to last week when I had hot cooked nice pizzas. Instead of looking for excuses accept you got it wrong and offer to fix it.
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This is obviously one of the coolest place in the area. Always when I go there I am remarkably happy. They hold their very high level service and the highest level of cooking they provide. You can never go wrong with this restaurant. Highly recommended.
I posted a few weeks ago in FB the pics of food I got from Pizza Express... It was disgusting, I do not understand who can eat this sh.t... You want Italian pizza: Stone, Al Forno, Trust Crust.. Honestly... That's a massive No to food from Pizza Express. Staff.. Not wearing masks, very rood (Kingston branch). Again awful place and food.
We had a nice meal but they forgot to bring our starter out before the main course came. They apologised and gave us our starters, remade our pizza and gave us 25 voucher as an apology. Mistakes happen and a nice touch instead of us having to complain.
Was very nice. The starter was excellent. Spicy chillis. The mains were nice though not as hot in the centre as the outside unfortunately. Nice Prosecco. Fast and friendly service too. Recommended...
Deli
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