Esher, United Kingdom
More Ln
N/A
+44 1372439239
Dine-in
Toilets
AlcoholBeerCocktailsSpiritsWine
Not a good experience. I ordered a cup of tea, which was made too strong and returned it as I could not drink it, and after asking for another one, Zack one of the bar staff (who claimed to be manager), told me that I had to pay for both (even though I could and did not drink the first one). He then came in to the table and even after I explained to him, he still argued back with me over 1.40. Absolutely ridiculous! There is need for some customer service basic skills. And yes, I paid for the second tea, as it wasn’t about the money, but the principle!!!!
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These guys are great. Great range of food and drinks.
The coffee was as fantastic as the view! I had the good fortune of heading up to The Terrace Bar for a friends birthday and had a fantastic time. We sat on the terrace and watched a wonderful sunset whilst sipping on a cold beer. After a long night of fun I managed to leave my jacket and had to return the next morning where I though I would grab a coffee to go. It was great! I would reccommend this venue to anyone!
Went to a 40th birthday party. Cosy venue which had been well decorated per instructions. The drinks were served quickly and the bar staff were super friendly and attentive. They went to the guests regularly to top up drinks. Lovely to receive such excellent service. Highly recommend.
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