Espoo, Finland
Martinsillantie 10
N/A
+358 201211270
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Assembly service
No return policy buying from store. Not even the same day of your purchase and not even for the incomplete purchase. I wanted to buy stuff in installment but bank was closed due to which purchase was not possible. But sales man asked me to pay 100 euros to reserve the purchase. I paid and next day I went there and asked to cancel the purchase because I got another bigger deal. There was another sales man who said he could adjust the price with the new deal but at the end he made me sign the contract from the bank where I realised the price hasn't changed. Before signing, I asked him saying that he had promised the price change. He replied that this is store policy and since I made purchase from store, cancellation costs something. I was very shocked! Even though the price change was very little, I felt cheated. The best thing was nobody told me that return or cancel is not possible. No where in Finland you could experience this except Masku Store. It happend in Masku store Liila, Espoo
like
Worst Shopping experience in Finland. I would give No star if possible. Never heard any other store would have No return policy. They make cheap advertising for something which is not available in the shop, you need to order and wait. I ordered 2 inflatable mattresses and waited for 2 weeks to pick up. Meanwhile I found better products (with embeded pump) from other shop and want to return the mattresses (without opening the original package). The shop Manager is very rude with a simple answer No. Be careful if you are going buy anything from this shop. I wish more people could see my comments and never buy anything from them. Shame on the people who are working for such a shop.
Quite good selection of furniture, helpful and friendly staff. Quite decent quality so far. Note that they are just a showroom and don't have storage facilities on site so you have to order a delivery or go pick the item up yourself 50km away.
If only they would show the actual prices at the store or webstore, like trying to fool people buy their Tarjous hinta bullshit. 695 tarjous.. Then when you add to basket its 1770... The price shown on the product at the store or on their webpage is not for the product but for a smaller cheaper or other fabric/color!! I CALL THIS A SCAMM!!
Ok
Very polite staff. Beautiful furniture.
Furniture shop. Pleasant and friendly staff.
But expensive but quality
Deli
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