Etterbeek, Belgium
Avenue de Tervueren 16
N/A
+32 27433570
Wheelchair-accessible entrance
Maybe I was assigned the worst adviser there but my experience in KBC Merode was a complete waste of time and energy. To start with, he didn’t have taken note of my appointment which was planed one week before. When I arrived, steps seemed to run smoothly up to the point we started talking about bank accounts. He wanted me to have a bank account where I had to pay monthly if I wanted to have the flat guarantee there (which is, btw, a save account). Nonetheless on the website they are offering a free bank account. He insisted that he was keen on a “close” relationship with their clients by offering me insurances and other stuff which was useless for me. As I was firmly convinced of my interest in KBC Brussels, he started to change his mind every one minute, pretending that he was writing things on the computer. After 20 minutes he highlighted that he could access to my information because I had contacted KBC Brussels throughout KBC customer service and not directly through them (which was completely fase because himself and myself have been sharing emails one week ago and at the beginning of our appointment he was reading all my information on the computer). All things considered, under no circumstances do I recommend this office, above all for expats.
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Excellent branch with superb staff. Very easy access with public transport - bus tram and metro will take you everywhere. The atmosphere is calm and cozy. All procedures are clearly explained. There are experts for everything. Investment. Private banking. Loans and mortgages. This is a real international bank and will help you open an account at no time even if you are an expat coming recently to Belgium. Go to this branch and open your account. You will not regret it.
Excellent staff!
Deli
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