Etterbeek, Belgium
Avenue Victor Jacobs 8/10
N/A
+32 26486776
Today morning I went to this place for blood checkup after calling them, I waited there for more than 45 mins.. everytime the person at reception was telling 5 more mins.. no idea about doctors/nurses when they will be available.. In addition the planning is very poor over there, the person who came last, doctor called him first.. As per them they dont have any idea how their system works..
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Today I came to this plase to make a blood test. I came at 8 am, hungry and thirsty, didn't take any food or water since I woke up. I was the first and the only patient in the clinik. I wated during 1.30 hour and nobody came to make the test. I was too thirsty to wait any longer. So tomorrow I will go to another place, with proper management!
Avoid this place at any cost if you care about your health. Three of my appointments were cancelled as the doctors didn’t show up, and i wasn’t even informed in advance! I spent time to get to the clinic and had to leave with nothing as the doctor was not there. Such a disrespectful attitude towards patients! Moreover the diagnosis and prescribed treatment provided by the GP was totally wrong and I ended up in a hospital... Never ever go there!
I had an inappropriate interaction at Klinicare. I went to get a prescription for physiotherapy as I have neck problems. The doctor checked my back in general, which I think is fine but he already there gave me a strange feeling. He then also wanted me to open my jeans, which I felt weird about. I was confused and didn't do it. He then opened the button of my jeans! I said no and stepped back. This was inappropriate behavior, you do not touch your patient to open the jeans! This is unprofessional and harassment! I felt strongly uncomfortable and do not recommend this place.
The phone numbers is not accurate enough after several moths... Very difficult to contact them via phone! I have sent them an email 2 months ago and I am still waiting for an answer...
Friendly GP surgery.
Ne semble pas bien organisé. Seul personne dans la clinique, j’ai du attendre 30 min avant qu’on me rappelle au bureau pour te remplir mon dossier. temps de réponse au téléphone plus long que 10 min. Toutefois la personne qui fait le test est sympa.
Je vous déconseille fortement de vous rendre dans ce centre d'examen. A l'approche d'un voyage en Grèce ma soeur et moi-même avons été effectuer notre test CPR dans cet établissement et n'avons jamais reçu les résultats nécessaires pour effectuer notre voyage. Nous avons pourtant payé directement la somme de 60 chacune. C'est donc 120 euros jetés à la poubelle. Par là suite nous avons tenté de rentrer en contact avec eux par téléphone et par email. Ils ont rejeté la faute sur le laboratoire et m'ont demandé des les contacter. Après contact avec le labo ils me disent avoir renvoyé les résultat au médecin de Klinicare pourtant ils refusent toujours leur responsabilité. Je sais désormais que ce service défectueux ne nous sera jamais remboursé. Gestion médiocre des choses! A éviter! Si je pouvais mettre 0 étoile je l'aurai fait volontiers.
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