Euclid, United States
20020 St Clair Ave.
N/A
+1 2163039967
On-site services
I’m so confused by the positive reviews my experience was problematic. Initial quote was good but later there was miscommunication when someone showed up to remove my carpet when we previously discussed only a section to see the hardwood status. The carpet remover came with no tools, he borrowed my screw driver, box cutter, pliers and hammer. Agreed to come out next day at 5pm to finish I called to inform furniture was moved and was to told he’s around the corner and on the way. Arrived almost 6:30. Later learned he said he moved furniture and attempted to charge me. Install day- NO CALL No SHOW when I took a day off work. I called 11:30am and was told someone would call me back. Around 6pm I get a call that someone will be out Sunday when I previously stated not available. I get another call stating Saturday 10 and then another stated it would be early morning. Installers arrived no issues even followed up next day finishing touches. Happy with floors. Referred my cousin initially and thought after my experience she would not try it but she called today upset that her appointment was also a no call- no show. The manager, installer and initial quote was great and professional, only reason for any stars. This was my experience.
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My wife and I could not believe how beautiful they finished our hardwood floors. They meticulously went over the imperfections in the floor and really enhanced the beauty in the wood. The staff was very knowledgeable, professional and courteous. We highly recommend them.
ReNew Flooring from beginning to end was excellent. They restored and repaired 2 floors and 2 stairs in our house. The quality was excellent as well as the value. They also installed carpet in another room which looks great. Kevin did a great job and was very responsive and communicated with us efficiently and effectively. Highly recommended!
Wonderful experience with staff! A comprehensive process from beginning to end. I am pleased with the refinishing of my floors. Each crew sent to my home was respectful, confident in their skills, professional, and mindful from a consumers perspective. Crew members always cleaned the area and staff returned text/calls in a timely fashion. Consultation services were provided throughout the process and the sharing of information regarding each step and the future maintenance of my floors was greatly appreciated. I would definitely refer to a friend!
Jah Life & his crew (Kevin, G & others) are about as good as it gets. Personal, professional & quality all the way around. The outcome was better than expected & the service best expectations. Would hire again and am recommending to family/friends. Good people and solid company to support.
ReNew Flooring did an awesome job installing carpet and refinishing my hardwood flooring. They were timely and professional and their communication was at a level all businesses should aspire to be at! They even cleaned after all the sanding was done. I will certainly be using them in the future.
Fantastic service and results. We are so glad we went with ReNew Flooring to redo the pine flooring in two small rooms. We'll definitely call them again when we redo the rest of the floors and we would highly recommend to others.
The team at ReNew Flooring was seriously so amazing to work with! My husband and I were in a time crunch to get vinyl flooring done in our master bedroom before we moved into our new home and these guys were SO responsive, hard-working and easy to work with! They gave us an exact quote, brought samples for us to look through and were so kind and professional from day 1! And they got everything we needed done within our deadline.If we need help with our floors anywhere else in our house we will most certainly be working with them again! Great attention to detail - I'd recommend to anyone and everyone! Thank you ReNew Flooring! You guys are the best :-)
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