Eustis, United States
19814 FL-44
N/A
+1 3525891746
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I've been coming to this place for feed & dog food over the years & they have a great selection for all animals esp dog food & their hay is hit or miss its either really good or moldy. no in-between. But today I had to ask, because there is only one girl I've seen work there longer than a month & it peaked my curiosity on why this place has a higher turn over rate than a fast food joint. I see there's been a change in management but it sounds to me like they're pushing employees out the door here left & right, whenever I come in there seems to always be a new employee, who has no knowledge or idea on what they're doing. I have never gotten asked for help or if I needed anything, just seems to me this place has been circling the drain for some time & its just a merry go round of new hires which as a customer makes me nervous, as my deliveries have been more & more screwed up. Seems like whatever management they have now has made from what I hear, miserable for anyone to stay long enough to get to the hang of what to do and maybe finally get my order right.... Im switching feed stores because I can't continue to support or give my business to a place like this, its sad to watch employee's I like be gone the next day. I don't know how this place is still in business.. but they sure as hell have lost mine. It's sad to hear former employees I've ran into after working here, & their horror stories with this current management. Just a shame..
like
Just got my dog food and I just love this place! I’ve been coming here for three years, and they are always so friendly and helpful. Love all the girls they have here! And can’t beat that free bag of dog food we get after every 10th or so purchase!
Usually I would rate them higher because they do carry high quality food, keep a clean store, and have a good stock on their shelves. The girls that work there are usually super nice and fun to talk to, and have let me come in to play with the snakes, buy my dog food, and be on my way. I don't know if they changed their staff or their store policy, but the new girl that I had today was not nearly as personable or kind, and just barked out a very clipped \No\ and would not offer any kind of elaboration on why the snakes were not allowed to be handled. I'm not even that salty about not being able to hold snake/s I'm more salty about her approach to the situation. The customer service is just not what it used to be.
Not to high on my list. I gave this a 3 because the place is dirty, the outside loading staff is almost always grumpy and makes it seem like I'm bothering them when I go back there to get my stuff loaded. I would rather load it myself then to feel uncomfortable. There's other places to go. They just cost a little more. But I will pay extra to not feel like I'm always bothering someone. Hope this company reads these reviews and make changes
Great selection, helpful staff, excellent facility! Caters to ALOT of animal needs! Goats, chickens, horses, DOGS, cats, etc..
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