Chicago, United States
333 W North Ave #284
N/A
+1 8474778569
Very bad experince. Just don’t try there please.
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I am very satisfied with the excellent service I received from this company. The person with whom I spoke on the phone and corresponded via email was very professional and helpful. I received a fast, accurate report of my degree. I would definitely recommend this company.
Affordable, accurate, and fair college transcript service with quick turnaround! Very friendly staff who worked hard to get an evaluation during these tough times! I highly recommend! A
I guess it’s my fault for randomly choosing them from the NACES‘ member list.. Because clearly they don’t check their members. Because if I would have taken the time to google them I would have chosen a different organization. The first report (evaluation) we received had the name of the original document spelled wrong, and instead of using either my maiden or my current name (although my maiden name was the only name on the original document we sent in to get evaluated) or indicating in any other way that my maiden name was “Maiden name” and my current “Current name”, they used “Maiden CURRENT name” in the Report. After sending them an email, they wrote back “greetings...” (felt a little bit like I was talking to a teenager instead of a legit organization) and told me they corrected the typo (turning a German word into a Spanish one doesn’t seem much like a typo and l and r are not even close on the keyboard) they indicated Glock as my maiden name, so they corrected it but made it seem like they never made a mistake and didn’t apologize at all for it instead they were rude and unprofessional. From both copies I sent them (diploma and translation), they only sent one back saying that they only send back originals, although both documents they received were copies. So instead of being unprofessional and handling it in such a manner, they could have just apologized for all of their mistakes instead of finding excuses for their bad work and it would have been fine, because mistakes happen. The first email we sent out was calm and it definitely could have been handled better. Just because you’ve been doing a job for xy amount of years doesn’t stop you from making mistakes. Good customer service can be judged by how complaints are handled and mistakes are corrected. Acting like a teenager that’s getting criticized is not good customer service.
I had done my B.sc degree evaluation over here and had a good experience with them. They responded to my every emails and calls. I can say they give good service. I personally tell others to prefer their service.
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