Evansville, United States
2622 Menards Dr
$$
+1 8126472210
N/A
Kerbside pickupDeliveryDrive-throughIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Update: It has been better the past month or so. I hope they keep it up. Original: Maybe they need more staff or better training, but this place is slow. We go here because medications tend to be cheaper than Walgreens or CVS, but I'm not sure if the trade-off makes sense going forward.
like
I started going to them when I had no insurance because they were the cheaper ones to go to and that's with the good rx card seem Walmart stopped taking it. And when I got insurance I stayed with them because I've never had an issue with them. They send me a text letting me know that my meds r in the process of being filled and then I get another one letting me know they r filled. When I call they r friendly and if I have any concerns they answer them. And as much as I go there a couple of them seem to know me by name by now. Lol They just don't like to say bye or have a nice day when they hang up. But other than that I haven't had any issues with any of staff down there.
Rude just rude. First youre told scripts are ready then when you go there they expect you to wait for an hour. Jamie actually hung up on me saying “ the longer you talk the longer it will take to fill”. Night before some guy was talking over me and and rude. A lot cheaper than walmart with a good rx card but thinking i made a mistake switching!! Absolutely no customer service skills!
I really dont like being lied too. I always call multiple times before making trips out there. On multiple occasions i was told my medicine would be ready at A certain time, i always go hours after they tell me it will be ready. Then i get a attitude telling me its not ready, and it wont be till the next day. These are medications that people NEED. If its time for it to be filled, and you tell them its gonna be ready at a certain time then it should be ! If it can't be fulfilled then You shouldnt tell them so they can fill it somewhere else, or whatever they need to do to get the medicines they need on time. You shouldnt tell someone it will be ready at a certain time and they waste there gas, time, and energy. Then get attitude about it. Not cool.
Everything was going excellent with these guys, staff is friendly, prices lower than Walgreens. Until I call to have a script filled the night before, they tell me they’ll have it ready at 10:00 am the next morning. Okay, cool. Get here at 11:00 “oh, sorry we’re out of that. I don’t know who you talked to, but we can’t do anything for you” what a damn waste.
The most inconsistent pharmacy I've ever had to use. 90% of the time I call ahead to get a script filled, they give me a wait time and I wait that amount of time. When I get there (if they dont try and tell me that I cant fill it for that day) they tell me that it will be another 30-60 min. I cant think of a time in 7 months that I could actually go and pick up a script on time, that I called in prior to me leaving my house. I always have to wait in the parking lot. Which clearly defeats the purpose of calling ahead of time. Ex. I called at 10 a.m. they said we will have it filled in 30 min. I get there at 11:10, the lady tells me that I cant fill it for another 3 days. So I then tell her I go through this almost every month. So I have to wait another 5 min for her to go "talk to someone" for her to come back and tell me it will be another 20-25 min wait.
Never had any issues with this location. Kudos
They have the rudest staff I have ever dealt with. Every time I go to get a script filled there is always a issue. Will be transferring my meds elsewhere.
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