Evart, United States
10031 US-10
N/A
+1 2317342153
Company allowed my mom and her 70 yr old disabled husband to run out of gas during single digit temperatures! They did call when they were at 35% to schedule a fill AND again after 7 business days to report they were very low and concerned only to be told it would be a few more days. Not to mention they are stating my mom couldn't have spoken to them the second time now! The gas didn't last and the company showed no concern or remorse. It is currently NEGATIVE 6 DEGREES OUTSIDE!
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Used to be a great company. Have called 3 times in the last 2 weeks and they said will be out soon. Was at 20% when first called and now at just under 10%. Don't understand what the auto fill program is because they don't do that even though we signed up for it.
BEST PRICES BEST SERVICE
This company has zero customer service. You will never reach the \manager in charge\. They seem legitimate and trusting up front, but if there's an issue, they turn into an unreachable people. Excuse after excuse why the manager hasn't called back; in a meeting, driving across the state, busy, will definitely call you tomorrow, got busy... Day after day after day, you will not talk to \the manager\. Then, by some stroke of a miracle, after all the planets have aligned properly, during a total solar eclipse the day after a blood moon and a red sky at night, the manager calls! But the manager is driving so she can't really talk long, and she's rude and annoyed that you've been calling and trying to get a bogus upcharge dealt with, so you decide to settle and just pay the bogus bill because they have sufficiently worn you down to the point that you just don't care anymore. Besides that, they're easy to work with.
Been with them for a couple years or so and couldn't be happier. Delivery and customer care is fantastic so far.
We purchased a home that had Ziehm and we tried to use them, we had minimum delivery after propane was delivered we could smell propane at the tank, called Ziehm sent a tech out who indicated the tank wasn’t leaking, needless to say the tank was leaking we had our own tech come out today as we went through the propane in a short amount of time, called Ziehm today and they wouldn’t do anything, so immediately switched to a new local company!!!
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