ATM Opus Bank

Teresa Roldan

I recently had fraudulent charges on my bank account and they made the process so easy...also I didn't have my account information due to the fact that I was at work so they worked with me by asking other personal information that only I should know...plus I don't have the best of credit by all means, therefore it's difficult for me to obtain a checking account...opus/premiere bank offers a completely free \starters\ checking account...you need 100 to open it but I misunderstood that part so when the process of opening the account was done and it was time to add the money to my account I didn't have anything close to that amount... I had 5!! They worked with me asking when I could have the rest of the money added to the account and my answer was 2 weeks and they still allowed me to open my account!!!! The best customer service I've experienced with a bank EVER...they truly care about their customers...

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