Austin, United States
7107 Brodie Ln
N/A
+1 5128919393
Amazing experience. Great folks. Got my dog in to fix a torn nail on very little notice. The staff was very kind and patient with my rescue pup that struggles with new people.
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I took our newly adopted rescue dog to Exmoor to get a bath and furminator treatment. He is an anxious boy who likes to wiggle about and try to escape whenever he can. This was also his first time ever getting a bath, I believe. Everyone was very welcoming to us upon arrival and the check in process was very well organized as well as COVID compliant, which we really appreciate at this time. Picked him up a couple of hours later and got some great and encouraging feedback. My baby smells really good and was left looking like a brand new dog, (We actually took his social media introduction photos right when we got home). We will be bringing him back along with our other dog! We are grateful for Exmoor’s staff’s patience with him as well as the sweet follow up call I just got this morning.
I don’t have any photos, but I was very impressed with this boarding facility’s readiness for Covid interaction and their thoroughness of transferring prearranged pick ups and drop offs for pets. The 3 kitties we picked up were not traumatized either - that says a lot
Takes very good care of my dog. Always fits me and even when they are booked up. Always very friendly and professional. Never worry about my dog after I drop her off. 5 stars!!!
My wife and I have a long haired cat who started to develop mats on her back from our recent move into a house with Carpet instead of hardwood floors, so after a phone call with Exmoor we decided to take her in. The moment she arrive back home she has had trouble walking, holding herself up, meowing in pain, not able to use her little box because of the pain she is in. It is very clear the Groomers here mistreat animals. If you want to pay 125 dollars to get your cat or dog abused for an hour then by all means this is your place. I have talked to Exmoor on the phone and of course they are not going to admit any wrong doing. \ Oh I'm sorry to hear that Margot isn't doing well.\ Clearly Margot was injured in the process and nothing was ever said to my wife when she picked her up. Now after taking Margot to the Vet we will see where to go from here.
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