Dudley, United Kingdom
42 Louise St, Gornalwood
N/A
+44 1384256248
In-store shopping
My Husbands family used this optician for years. When my daughter started to complain she was struggling to see correctly (approx 4 years old) i booked her straight in for an eye test. Optician assured me her eyes were absolutely fine despite her complaints of double vision. 12 months later the eye doctor visited her school and referred us straight to the eye hospital. They confirmed she permanently needs a strong prescription. My daughter was struggling with school work (not being able to see clearly) for 12 months. She complained to me on a daily bases and i told her the optician knew best and her eyes were fine. I was deeply upset when we discovered she needed glasses and felt imensely guilty for not listening to her concerns and seeking a second opinion. I rang the optician to complain and he gave me a mouthful of abuse, told me i do not understand English! And put the phone down on me. Deeply disappointed and would not reccommend to anyone! My family have since moved and my Daughter is now exceeding at school with her new glasses!
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Mr Jolly optician great person for all your needs .helped me so much. Totally recommended. Parking ok.
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