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Ice Energy Heat Pumps Ltd

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Eynsham, United Kingdom

iceenergy.co.uk
Solar energy equipment supplier· Construction· Heating contractor

Ice Energy Heat Pumps Ltd Reviews | Rating 1.5 out of 5 stars (5 reviews)

Ice Energy Heat Pumps Ltd is located in Eynsham, United Kingdom on 9-10 Oasis Business Park Stanton Harcourt Road. Ice Energy Heat Pumps Ltd is rated 1.5 out of 5 in the category solar energy equipment supplier in United Kingdom. ICE ENERGY HEAT PUMPS LIMITED is a construction company based out of UNIT 9/10 OASIS BUSINESS PARK STANTON HARCOURT ROAD, EYNSHAM, United Kingdom.

Address

9-10 Oasis Business Park Stanton Harcourt Road

Phone

+44 8081452340

Headquarters

EYNSHAM

Open hours

...
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J

Just Debs

They went bust over 3 years ago, don't know why they still come up as an eco pump supplier and why is Google asking me to review them?

B

Bee thomas

The worst service I’ve ever experienced, I’m happy Economic justice was served! Good riddance

M

Martin Randall

Paid a 250 deposit prior to Christmas to come out and quote for a heat pump, but I've emailed the company 4-5 times, emailed both customer services and a direct email for staff personnel, plus tried every number I have but no answer, not sure if they've gone bust, but definitely wouldn't go anywhere near them

C

Chris Berry

I have a ground source heat pump which was supplied by Ice Energy. Plumbers are not great with this technology so I requested a servicing package from Ice. They booked us in 6-8 weeks in advance which is fine but then a few days before the allocated day they called to say they couldn't make the date. We had to wait another 4-6 weeks! Really painful if you have booked time off work to be there. When the servicing chap turned up he told us that we would need a powerflush of the whole system. That was fine - so I booked the work in for another 6 weeks time! Guess what - again a day before they cancelled us (some lame excuse about the powerflush equipment being broken) and it'll be another 4 weeks before we can come out and do the works. God help me if it was an emergency. I still do not have a date booked in as the lady did not call me back and now I am chasing with a heavy heart. Their customer service and logistic organisation is almost on a par with BT and British Gas - which of course is shameful.

N

Nick Ashman

Nobody answers phone in technical support. very poor after sales service. not enough service personnel covering country. They have a real staff problem.

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