Fairfax, United States
11217 - A, Lee Hwy.
N/A
+1 7033855454
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
This is the best edible arrangements in the DMV! They went above and beyond! It means so much to me what they did! Hands down the best in this area!! I recommend this place to everyone!!!!!
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Fruit was absolutely delicious and fresh!!! Enjoyed every little piece. We asked to be delivered before noon and sure it was. Happy with the services and quality of product.
DO NOT SHOP HERE! TRY OTHER LOCAL STORES!!! Worse customer service ever!!! Received a fruit basket as a birthday gift. There was a hair wrapped around the fruit. I immediately called the store, and they asked me "what do you want to do about it?" I explained there was a hair, and again the lady on the phone said, "what do you want to do about it?" After going back and forth a few times I was finally told they would return my call after they spoke to the manager. Two hours went by and no one called back. I called them again, and was then told they'd call me back in 20 minutes. I waited half an hour, and no phone call so I called again. Was then told they would call me in 5 minutes, after 20 minutes I called them back, and was told... to save the basket for them and they would pick up the following day. That was it. I had to ask if they were replacing it, which they said, sure they would bring a new one. Their concern was more to ensure they got their hair basket back and made no effort to make things right for the ruined birthday gift. They had plenty of time to make a new one and deliver but instead avoided calling me back and now there's no solution to the problem because it's so late in the day. Let's hope they deliver tomorrow.
Just got one for my dad's bday. It was delivered in the time frame I asked for and it looks great.
I initially received a broken box of fruit through delivery. After talking with the store the product was not like that when it left the store, so I was able to receive a new box that looks like the picture. I thank the store for responding and being considerate enough to replace my order. Everything looks and taste great now!
Just wanted to thank Bob and the team at edible arrangements! I had a delivery scheduled today and the recipient wasn’t home. Bob went out of his way to try and deliver 4x. He kept in contact with me until the product was delivered. The recipient was very please with the arrangement. Thanks so much for you for your amazing customer service.
WORST CUSTOMER SERVICE EVER. Ordered a bouquet online for my grandfathers birthday . I set up for it to be delivered from this location on his birthday sept 28th. Here it is FOUR days later and he still hasn’t received anything. I’ve called the store multiple times to figure out where my order was and I got the run away every time or they wouldn’t answer the phone . On top of everything my card has been charge TWICE for the same amount... wouldn’t recommend having anything delivered from this location at all. I plan on making a trip to have my money refunded. if I could give zero stars I would.
We ordered some arrangements for our Catering last weekend . They did wonderful service. Thank You so much for everything.
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