Fairfax, United States
13041 Fair Lakes Shopping Center
$
+17032221826
N/A
Kirkland is one of my go to places. It's not updated as frequent as a Home Goods or similar but the products they have are more seasonal. So it's good to go there as they will have stock. Other stores like Home Goods is once its gone...it's gone. Kirkland will get more shipment.
like
So many beautiful options and decor. Love the current style options and selections they have!!
Nice and clean. Friendly staff.
It has been over 30 years since I last visit this store and the customer service is still outstanding. Great items and really good prices. Love this store.
Very nice store. They seem to have some unique and fun items
I ordered two artworks and seven teardrop mirrors online almost a month ago. About a week after I ordered it, I checked back online and the status showed as 'shipped to store'. That remained even a week later so I contacted the customer service #. I was told that all they could tell me was that it was 'shipped to store' and that I should call the local store to see if they have received it. I contacted the local store and they told me they have not received it. I contacted the customer service again and they had no way to determine status during transit and exactly when it would actually get to the store. I asked to speak to the supervisor and was told they were not available and couldn't do anything further, but that they would pass the message along. No one contacted me back but I got an auto e-mail noting that it was 'shipped to store'. I tried to e-mail the customer service with the issue and no one responded back to that. The status kept showing 'shipped to store.' Another week later, I called the customer service again and was told that everything was at the local store for pick up except four of the teardrop mirrors and that the delivery truck was there that day so those could be on that. I waited two days then went to the local store to pick up my items. When I got there, I was told that none of the items were at the store but that a truck was unloading so it could be on there. After waiting a month and neither the headquarters or the local store having any idea where my purchased items were, I asked for a refund. I would have posted this review to their website but they do not allow reviews related to customer service!
my wife loves this place, me not too much. so 5 stars for her
I LOVE Kirkland's. The items can be pricey, but wait for sales. Everything I've gotten has added beautifully to the decor of my apartment! You can also pull right up to the curb for loading. Staff members will offer to help with loading, and they're nice about it!
Deli
The best companies in the category 'Deli'