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The Healthy Back Store

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Fairfax, United States

healthyback.com
Massage supply store· Office furniture store· Mattress store

The Healthy Back Store Reviews | Rating 4.9 out of 5 stars (8 reviews)

The Healthy Back Store is located in Fairfax, United States on 11058 Lee Hwy.. The Healthy Back Store is rated 4.9 out of 5 in the category massage supply store in United States.

Address

11058 Lee Hwy.

Phone

+1 7035911499

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

...
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CJT

We had a great experience at the Healthy Back Store. My wife took me to buy a new desk chair that supports my back because my old chair just wasn't doing it for me. Guy, our sales agent, was great and helped us pick out a chair, and more importantly, how to adjust the chair for me. I brought the chair home, assembly and adjustment were easy, and now I am sitting in it as I write this review. Very satisfied customer...

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Christopher Lyon

The team at the healthy back store care about people and not about pushing products. They are knowledgeable and willing to share their honest opinions about products and whether or not you need certain repairs or services. It’s a great business.

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Mark Denbaly

These guys are the kings of customer service, a rare thing in deed -- at this elevated level! Guy and Nick took all the necessary time to find the the chair that fits me best, gave me a white glove delivery service, and followed up after the delivery to made sure everything is top notch. and that I am satisfied. I don't think I have ever given anyone a 5 star rating. Guy and Nick deserve it because I literally work 10 hours straight without getting stiff or cramped -- love the chair; love the service. THANKS, GUYS.

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Caroline Lillard

Guy, our sales person was very knowledgeable and kind when helping me decide what chair I needed for my office. I really appreciate the important tips he gave me about how to sit and adjust the chair properly. I am looking forward to my chair arriving to me. Goodbye back and neck pain! Hello comfort and relaxation! Oh and it was VERY easy to assemble, much easier than IKEA furniture P.S. Go with the X-4 chair it is super comfortable especially with the heating and massaging

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C C

Thanks to the Healthy Back Store for ordering parts to repair my 20 year old Hermann Miller Aeron chair. Took a long time to get the parts from Hermann Miller, and Herman Miller themselves wasted my time when I reached out to them directly to get the parts originally. But, as it turns out, Hermann Miller requires you to go to a local dealer, even if you purchased directly from Hermann Miller as we did. The Healthy Back Store was extremely helpful getting the parts. One note: Hermann Miller has a policy that you install the parts yourself. Must be done by a dealer, and must be delivered to a dealer. So, even though this was a 10 minute repair, I was required to drive to the dealer to get the parts, and may well have been required to drive back again on another day to pick up, rather than just doing the 10 minute repair myself. That is a Hermann Miller policy, not a Healthy Back Store policy, and the store could not have done more than they did to make this a smooth process for us.

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Stephanie Lee

The people at the store are soooooooo nice and really helpful. They will price match for you if there’s a sale going on after you buy (within a month) and make sure you get the cheapest price!!! When I was placing an order through the phone the gentleman who helped me made sure the promotion was applied to my chair even though the website didn’t reflect. You won’t regret getting your chair from fair fax healthy back store!

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Kanika Taneja

Guy was very helpful and friendly in the store! Took the time to properly show me all the chair options and show me which one would be a good fit. Learned a lot about proper posture too! After some consideration, I ordered an order over the phone with Nick, who was also very kind and helpful.

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Jonathan Garro

After a year of full-time COVID-related work from home, my Ikea chair was starting to take its toll on my aging back. After some meticulous research, I ended up buying a Herman Miller Cosm via the Healthy Back website. When it arrived, I used it for a week before deciding that it wasn't quite right for my needs. (It's a beautiful chair, but the fact that you can't control the recline was a real dealbreaker if you want to spend extended periods upright at your desk to type). The Healthy Back team was extremely responsive and accommodating as I tried to figure out what to do. I ended up driving out to their Fairfax location to try out a few other options and landed on the Herman Miller Embody, which they had in stock. The two salespeople I dealt with were patient and extremely helpful. The next time I need any sort of remedy for my back—be it a new mattress or chair—this will definitely be my first stop.

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