Fairlawn, United States
3632 Ridgewood Rd
N/A
+1 3306666266
Toilets
Wheelchair-accessible toilet
The office is wonderful, the staff was helpful and Dr. Friedman is kind and knowledgeable.
like
They denied my migraine medicine because they tried to get me to take unnecessary medical tests I would not agree to. They also tried to get me to come into the office during the pandemic instead of the virtual visit! I have a compromised immune system due to heart failure and the woman I talked to was extremely rude and abrasive even though I expressed several times my concerns for leaving the house. She told me I could no longer be a patient because I would not go out during the PANDEMIC and get these unnecessary tests (one of which I had already had done and showed I was fine) I think they just wanted to charge my insurance company, in turn charging me! When I was last seen in the office, they were rude and treated me like I was faking!! Worst doctor ever! I am only giving one star because you can't give NONE!
I'd give no stars but unfortunately: this isn't an option. The doctors are great but the staff is so very terrible you can't even get through to anyone. The phone always rings busy and if by chance you get through to the recording: no one picks up. If you leave a message no one calls you back. If you schedule an appointment three months in advance they call you four days before the appointment to cancel and say that YOU never gave permission to have your medicine shipped to them and you must now reschedule; when it was the staff that should have called the pharmacy to order it and then the pharmacy calls the patient to get permission. I'll be lodging a complaint with the Ohio Board Of Medicine later toady.
I have been a patient for over 10 years and have always had an excellent experience and care. I have seen both Dr. Friedman and karen Koplin and have received excellent information and care from both of them. I just got off the phone to schedule an appointment Refill a prescription and the staff handled my request quickly and professionally. I have recommended Dr. Friedman to friends and will continue to do so.
My follow up appointment is scheduled for January 3rd at 3:30 and still no MRI. So i called in today and was told they could not find my chart. I also sent emails through the website as you instructed and never heard back from anyone. Cant blame all that on the phones Michael Boros
Deli
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