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Falconhead Apartments

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Austin, United States

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Apartment rental agencyApartment buildingApartment complex· Apartment complex

Falconhead Apartments Reviews | Rating 3.7 out of 5 stars (5 reviews)

Falconhead Apartments is located in Austin, United States on 3400 Ranch Rd 620 S. Falconhead Apartments is rated 3.7 out of 5 in the category apartment rental agencyapartment buildingapartment complex in United States.

Address

3400 Ranch Rd 620 S

Phone

+1 5125488259

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Pete Hinojosa

There's 38 reviews with 5 stars and I am having a hard time believing it. From the moment I moved in this place it has been on going. Moved in over the summer while moving in the blower motor caught on fire and supposing the said it was ready for move in.Don't get me started on the roach and pest problems/ they didn't even attempt to clean the apartment. I documented all on the move in missing close doors/didn't paint the walls even with them being all scratched up. The carport fell on my car.And when we called it in the after hour person answer was you need to call during business hours. If arelooking for a place to live .Be cautious cause I have never dealt with so much bullsht.

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Eva Culpepper

New Management reached out and made everything ok. They didn't know the issues we were having with previous property owners. I hear they are updating the property which will be nice.

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Janet Matheson

love working with falconhead! the staff is incredibly friendly, responsive, and accommodating, the units are beautiful, and the amenities are top notch. cannot recommend highly enough!

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Austin Johnston

First off I want to say Toni the leasing director was great. She made moving in a breeze. The issue came when I started staying at the apartment. For an apartment they state is renovated you wouldn't think you'd be dealing with so many service issues. First off I had to deal with Spectrum on the phone and in person due to none of the coax cables being hooked back up after the apartment was painted. This took a lot of my time which I do not have having just moved and working full time. Then it took 3 service request to get the ice maker working. When I went to clean the floors on move in they came up disgusting. Also paint chips all over the floor from a messy painter not covering the floors when painting. The new ceiling fans were rattling. I reach out to United Apartment Group on 6/21 and still have yet to hear back. They need to get it together when it comes to leasing an apartment as renovated and actually respond to customer complaints.

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Theresa Garlinghouse

Horrible apartments. Property management is a joke and basically abandoned the residents during COVID. Infested with bugs, no help for exterminators (even though we PAY EVERY MONTH), and the property management team is horrible - condescending, rude, no response, no internal communication and have to restate things literally 5-10 times to accomplish 1 task. Inefficient, order wrong parts for service orders - takes weeks or months to resolve. \Luxury Apartments\ - yeah right. The grounds look disgusting and there is trash everywhere. Find another place to live! Stay away!

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