Fareham, United Kingdom
16-18 Barnes Wallis Rd
N/A
+44 1489664254
I have had nothing but impeccable service and communication from Pete and signature properties, they made the everything easy and clear. I would highly recommend them from a tenant perspective and I have no doubt that they will do the same incredible work for landlords and owners. Again, thank you very much for helping a newly arrived South African get my first property in the UK. You have been absolutely incredible to deal with.
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I couldn't be happier with the service we have received. Pete in the lettings team is polite, professional and has given 5 star customer service. I would deal with Signature time and again on his customer service alone. The properties are of a very high standard and based on my experiences so far I would happily recommend them. I am very excited to find our dream home with the help of this fantastic company.
I viewed a property - the viewing itself was good and the agent was informative. However, things changed when later contact ensued. My friend and I had decided we did not want to put a deposit on the property we viewed. The agent contacted me via email and asked whether we wanted the property. I said that we were not wanting to pursue with the property and thanked them for their time. I received a follow-up email (which I responded to out of politeness) asking why we did not want to. I listed my reasons and the next reply was seemingly sarcastic and just rude. It felt like my reasons were insufficient and trivial. I ignored this email as it was unprofessional and did not want to engage in this conversation any further. However, a few days later I received a phone call because I did not respond to the last email sent from them. My issue with this is that I had already stated my friend and I were not interested and still I was being harassed. We had good reasons for not wanting the property but they were just being dismissed and made to be nothing, when really to us they were non-negotiable factors. I would not go with this company as they are unprofessional.
I moved into a Signature property 3 months ago, and have nothing but praise for the whole team, who have dealt quickly and professionally with all matters, including the fitting of a new kitchen and bathroom, and repairing my blinds promptly. Thanks Signature, you da best!
Responsive, proactive, helpful, dynamic, professional and overall incredibly easy, smooth and pleasant to deal with. Highly recommended!!!
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