Chelmsford, United Kingdom
52 Railway St
N/A
+44 1245345800
Chelmsfords leading independent letting agent caring for both landlords and tenants for the last 30years
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I am just waiting to move into my place. I have had Harry working with me to sort things out he has been brilliant, so helpful and has chased up any information I have required. Thank you very much for all your help :)
Absoulutly disgusting customer service. Spoke with someone to arrange a viewing was told would receive email with further details never did. Tried contacting during office hours phone always goes to answer phone. Just a little tip, it would be nice to be kept updated even if the property has gone.
We called the agency about 1 property they said we can move with my pet, we had 2 views , spoken about the price and the moving date and paid the holding deposit, we also spoken to the current landlord and gave the notice... Than the next day morning they emailed me saying they changed the price on the property is 50more expensive per month.. they promised that, they will talk with the landlady and call me back.. that's never happened.. 2 days later I called asking about update and I find out they let it out already for someone else... I still did not received my deposit back however it's wasn't my fault, that I did not get the house... ridiculous agency! Be careful! They just taking money and don't care about ppl... !! Not recommended at all!!
They are just the worst agency (people) I have ever had to deal with. I rented a flat a month ago, didn’t even move and I am already facing so many problems. They advertised a one bedroom flat with parking as one of the key features to tell me after I signed the contract that the parking they referred to was the council parking which charges 7.50 per day and needs a ticket to be bought every single day before 8am!!!!! Details: the rent for the flat is 800!!!! Tenants, stay away from them!!! They promised to clean the communal areas of the flat and a month has passed and it is still dirty. Poor service is not enough to describe what they offer. Try to stay away, but if this is not possible, do not trust anything you ate told. Better to consult a solicitor if needs to deal with this agency for any reason.
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