Florham Park, United States
184 Columbia Turnpike
N/A
+1 9738222300
Toilets
Wheelchair-accessible toilet
Great front desk customer service. Special thanks to Nadine. It was great and a pleasure watching her working out an issue with the client. It wasn’t even my own issue she was helping with. Meanwhile I’ve had exactly opposite experience with the same issue at another location a while ago.
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Danielle was excellent her massage was on point. Samantha did a marvelous job with the facial. Definitely going back and requesting them.
It’s been a while since I been to the Massage Envy in Florham park. In the past, I had a bad experience with front desk receptionist to the point where I had vowed to never come back here. The manager did rectify that situation but the experience had put such a bad taste in my mouth that I was sure I was never coming back. Unfortunately but fortunately enough, I couldn’t find a massage envy with the availability I needed. However, Florham Park agreed to accommodate me. The front desk receptionist was so nice. We joked for a bit and I was assured I was in good hands. I had Andrew, OMG he was amazing. I typically get just a Swedish massage but he managed to push me out my comfort zone of just a relaxing massage and he helped me release some tension I carry in my hands and arms from work and blogging and the tension in my hips and thighs from horseback riding. Not to mention I suffer chronic back pain from workplace injury. I got up feeling amazing. Needless to say when I leaving, I had precooked, another appointment with him. Something I never do! So there you have it. I’ll be back.
Paid for a full body massage, got only back done. I feel cheated. And this is despite their processes being top notch where you click on all the body parts you want and don’t want to be massaged. And despite me repeatedly asking for other parts to be massaged - the lady just did back and that too with terrible technique - finger tips poking that hurt my tissues and skin. Disappointing.
I have been a member for several years and have not one complaint. The staff is very friendly at the front desk and the system is very efficient. They call to confirm your appointment the day before which is a helpful reminder for me. I have never had a bad massage there. My personal favorite is Tyson, who is wonderful. He always pays attention to whatever needs I have on any given day. The staff asks what type of massage you want and will help set you up with a therapist who can accommodate your desires. I highly recommend Massage Envy.
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