Plant City, United States
1404 Holloman Rd
N/A
+1 8137046918
I love this company. Even with the difficulty that agencies are experiencing with the pandemic they try their hardest to provide the most proficient care.
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I don't know what's wrong with them between scheduling and the quality of caregivers that they hire. If I'm supposed to have a caregiver at 1 and the scheduler decides to change it to 11 without leaving a voice message whatsoever and then at 10:51 calling me I missed the phone call saying that the caregiver is at my house I called back she scheduled for 1 and then I said well have her come come here oh she can't now she scheduled till 6:30 yeah and then the other ones fall asleep that's reassuring
My parents were in need of a 4 hour morning regimine of up and out of bed, shower, and breakfast for three days of the week to assist me with caring for my parents. Florry Care assigned an aid to cover these three days a week and over the past three weeks we have experienced anything but a smooth transition for my parents. The first aid assigned didn't show up two days out of the three and was very unprofessional and rude to me over the phone. My family called Florry Creative care and requested a more reliable aid and they eventually sent another caregiver to start on a Monday. The new aid never showed.This aid never called, nor did Flory Creative to inform us of the no show. We are so disappointed with this company. They are unpredictable, noncompliant, and unreliable. I worry every day on whether or not my parents have the proper care while I am at work. Florry Creative lacks the reassuring that my parents are in good hands and well cared for.
This is the most unprofessional, unreliable home health care agency I've ever had to deal with. They assign aids to come out and do a job for my grandmother, who is bed bound... the people they send out are un trained, unattentive to her needs. They show up when they want to, I called the office 3, and I have yet to receive a call back. I wouldn't recommend this company to a sick dog!
Deli
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