Forest, United States
20795 Lynchburg Hwy
N/A
(434) 534-0609
Bought 2017 Keystone Sprinter 5th wheel from Forest RV. Right from the start had problems. Camper was not delivered as promised. Had to get a friend to help me pick the camper up and transport. Getting warranty work done on site was like pulling teeth. Finally got some of the issues corrected, but never came back to finish the work started. Have contacted Forest RV just recently as to when the work could be completed two (2) years after the purchase and my email was entirely ignored. The 2017 Keystone Sprinter still has multiple issues that have never been corrected. Not sure I would get a better response from the manufacturer (Keystone). I would suggest you carefully read the reviews on both Keystone Campers and Forest RV before spending this kind of money on a travel camper. If you sell something to a customer then you should also provide quality service on that product. I have not been happy with this product or the lack of onsite service just trying to get warranty items fixed. I hate to be ignored and thus this review.of Forest RV. Buyer be ware!
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Bought our wee camper (17ft) in the fall of '16 from Forest RV sales and service. As we start another camping season, I certainly would return to Forest should we ever upgrade. We are quite happy with our camper. It was our first, and they really took the time to educate us. Highly recommended. We now love VA State Parks and nature is our choice of vacations, every time!
My husband and i are in there from time to time. Each time we are, the customer service is terrble. Rude would be an understatement. We have been told by several other of our rv friends that they have been treated poorly as well. We tried to give them the benefit of doubt but the last trip there just put the icing on the cake. Good bye forest rv. And that is all.
I brought my Cheyenne pop up camper to Forest RV for repairs. They kept it all winter. I thought after all that time my camper would be repaired. I was told they couldn't find the parts and to take it to the land fill. I was very upset after hearing that. I took it home and after discussing my experience with a friend, I took my camper to another RV dealer recommended by my friend. Not only did the mechanic at the 2nd RV dealer tell me it will be no problem to repair but Forest RV did not assemble my camper properly after dismantling it. They left parts off and did not return them to me. I would not recommend Forest RV to any of my camping friends. Very unprofessional.
Enjoyed meeting the owner. Pricing for quote was very reasonable. Glad to hear that he will work with extended warranty. Look forward to doing future business with this dealer.
Bought a decent size RV and absolutely love it. They wouldn't allow me to walk away until I felt confident about my RV and how to operate it. I love the price for the RV which was way lower than local competitors. I had a couple of questions after I bought it and they have no problem helping me out. I highly recommend this place.
Very poor buisness wouldn’t recommend this company to my dog which is much smarter
Great Customer Service... Great Prices... Great Combination !!! Highly Recommend : ) Wilson Blanchard
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