Forestdale, United States
137 MA-130
N/A
+1 5088880700
Started with them this spring. Here every week at same time and do a good job. Laid a good deal of mulch and were very responsive with a sprinkler break. Plan to have them do more extensive work in near future
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Called BJ’s in mid May to get a quote on a job. Brian came to my house on or about 5/27 ...took some notes and said to expect an estimate in about a week. After two weeks I called and spoke to “Missy” and asked if I was still on the list for an estimate. She said she would follow up. Never heard back from them and it’s now mid August. I don’t get it.
I have been contracted with this service for three years for two trimmings/garden maintenance each year. They are never on schedule, have to be told over and over again what they are supposed to do. I've had to call them back 3 different times to complete the job they did not do completely! This spring, after notifying me they were behind and asked if a two-week delay was OK, I said yes. Now after a month and my 4 follow-up phone calls and promises each time for a callback, I finally got a call telling me that due to their volume, they couldn't do my yard this year! ABSOLUTELY TERRIBLE CUSTOMER SERVICE
My company has hired BJs for both lawncare and snowplowing. They are competent, professional, and easy to work with. Would not have any other company
They do great work, and always try to accommodate.
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