Xiaoshuang Li
Very bad customer service , they make an appointment with me to set up network, but no one came, I contact them many times, they just tell you waiting all the time, and said if you do not wait, They will not be sure when they can come back to set up the network, so make me wait a whole day, I was very angry and talking with them, so they said they will come after one week, But during this time because network problems, so we can not charge any fees, I try to contact their company,Their staff informed me that I can wait and pay the payment when I get their apology letter, But they sent delay fees to me later, I try to communicate with them, but their attitude is very poor, and told me that their company, including employees without any problems, the bill does not have any problems, I have to pay , we communicate a lot of times, The whole thing down, I take the initiative to contact many times, they will never reply to your phone, they will not solve your problem,Do not care about the customer experience, do not respect the customer, will always said to you pay payment.
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